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As I spent the first 30 years of my life in Europe (mainly in Greece, but also England and Sweden), I've been exposed to what is called a national health care system long enough to compare against the system in the States (I've been here - in the LA area - for almost 10 years now.)
I was talking to my sister the other day and we agreed that national health care wins hands down.
Are there problems with the system? Absolutely!
Does it ever make you feel desperate, lost or bullied? No, it doesn't.
I believe that more than anything, it's the mentality of doctors that makes the difference. Because as part of a national health care system, they don't feel that they are super-powerful or that they have to fill a certain quota for tests and prescriptions.
When you visit a doctor in Greece, the first thing they do is to try and make you feel comfortable. They ask you about yourself, your family, your hobbies and they reciprocate the information. They give you their home and cell number so you can reach them at any moment. They make home visits if you are too sick to go to them. In other words, they establish a relationship of mutual trust with their patients and they don't hide behind receptionists and nurses. Access to them is direct and immediate.
Then, the other thing, tests. Tests are performed right away (usually within 24 hours) and the results are sent to the patient and not the doctor. You, as the patient, own your results and may do with them as you please.
All in all, you feel like you have a lot of power when it comes to your own health.
I felt very strange when I first visited a medical center here and realized they treated me as if I were an idiot of sorts who had to do as told.
Strangely enough, private medical practice is also thriving in Greece. But because doctors have to compete with a system that is free for everyone, they offer their services at affordable prices and they follow the same basic rules: respect for the patient, trust, accessibility etc.
The prices of drugs are state regulated so they are fairly cheap as well and all in all there is a great freedom for choosing the best doctor for you.
The main "flaw" of the system? There is an unwritten law that you have to "tip" doctors, especially surgeons, specialists etc, as they do all this for you for free. (Actually they don't do it for free, but it's a habit that's hard to break. The better the care, the bigger the tip, but at least there's a conscious effort on the doctors' part to do their best.)
Sylvia